Winning EDGE Software, Inc. The Power to Manage a City!
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Legal Notice

© 2003-2004 Winning Edge Software, Inc.  All Rights Reserved.


Support Features/Benefits

There are many support options including support by phone, fax or email.  Direct on-line service can be arranged for customers that have Internet access and Microsoft Net Meeting.

  • New full system purchases of Winning Edge Software products, come with 2 hours of free Support Services.
  • Toll Free phone support.
  • The Winning Edge Call Center has live technicians ready to take your call.  It is NOT call back support.
  • Service Contracts have a "roll-over" minutes option.  If you purchase additional support time before your annual support expiration, all unused minutes will roll-over into your new support plan.
  • You will be notified via email and/or US Mail, when your support time remaining goes below 90 minutes and again when it goes below 30 minutes.
  • Support time charged is actual time used.  Unlike our competitors which charge support in 15 minute increments, or charge per incident.
  • All upgrades are FREE for downloading to all customers on a support plan. Many of our competitors charge hundreds of dollars a year for their upgrades.
  • Submit support issues by phone/fax or email.
  • Submit support questions by email directly from within the Winning Edge Software.
  • All software updates are FREE to all users on a current support plan.